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Cancellation & Transfer Policy

IMPAQ incurs considerable administrative costs related to your registration before a program begins. The following fees apply:

Number of Days
before program
Substitutions AllowedTransfer FeeCancellation Fee
More than 30 daysYes (no fee)NoneNone
15 – 30 daysYes (no fee)25% of tuition50% of tuition
Less than 14 daysYes ($200 fee)50% of tuition100% of tuition

Transfers: Requests for transfer are allowed as listed above. 100% of the full tuition is non-refundable if:

  • The participant does not attend another IMPAQ program within one year of the start date of the original program
  • The participant requests for transfer more than two (2) times

Refunds: If there is a remaining balance of a cancelled program’s payment, it can be applied to another IMPAQ program within one year of the original program date. The balance is non-refundable after one year.

IMPAQ reserves the right to reschedule or cancel the date, time and location of a Public workshop at any time, including replacing personnel who may be scheduled to deliver the Public. In the event a Public workshop is cancelled, the Client is entitled to a full refund. IMPAQ shall not be responsible for any other loss incurred by Client as a result of a cancellation or reschedule.