By Mark Samuel Why is it that most people don’t like change, but do like to make a difference (in their job) that is valued and respected by others? Why…
For more than a year now, people in all levels of the organization have been involved in continuous change efforts. Many have been concerned with losing their jobs or changing…
By Mark Samuel Since Accountability-Based Training is still a relatively new concept within the organizational Training and Development community, we thought that it would be helpful to clarify its purpose,…
By Mark Samuel The biggest mistake made by organizations as they restructure is thinking that by restructuring they will create a new organizational culture. This is especially true when organizations…
By Mark Samuel Skill-building training programs are developed by identifying the objectives and skills required to satisfy a need, which may come from a needs assessment. Then, the designer of…
By Mark Samuel As the leader of IMPAQ, I am familiar with the feeling of angst in the pit of my stomach when I discover a mistake in our program…
By Mark Samuel When was the last time that you donated your time and energy to assist someone else? Maybe it was to help a child with their homework, or…