Quite often when organizations step into the challenges of downsizing, relocating operations to a new city, or merging with another firm, they do not sufficiently address the human side of things.? It isn?t really the turbulence that causes morale to slide, it is how people relate to the turbulence with responses such as anger, fear, being frozen, or isolated.? Leaders have the opportunity to create a safe environment within which everyone can create agreements on how to support one another when things go topsy turvy.? This? can result in higher morale as the community grows together in new ways within the backdrop of higher performance.